![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Nov. 16th, 2008
Please don't yell at me
Nov. 16th, 2008 04:49 pmIt's a very surreal feeling at work when someone calls for a plumber and is actually, obviously nervous about calling. It's as though they are worried I'm going to yell at them through the phone. At the YMCA I would have stupid as hell people, but never actually nervous people.
I wonder what it is about calling out for a plumber or an electrician (as I'm sure they get these types of calls in that field as well) that causes a person to actually be nervous as though they are going to say the wrong thing and have the CSR jump down their throats.
Granted, putting the customer on hold or after the call has finished and then cussing them out for being dumb is a common occurrence for just about any CSR employee. But I still can't figure out why the caller would actually be nervous. Weird.
I wonder what it is about calling out for a plumber or an electrician (as I'm sure they get these types of calls in that field as well) that causes a person to actually be nervous as though they are going to say the wrong thing and have the CSR jump down their throats.
Granted, putting the customer on hold or after the call has finished and then cussing them out for being dumb is a common occurrence for just about any CSR employee. But I still can't figure out why the caller would actually be nervous. Weird.
Sheridan's
Nov. 16th, 2008 06:34 pmI think I might have mentioned this drink here once before, but it came up in conversation last night so I went to look it up. Sheridan's is a coffee and cream liqueur that pours two parts coffee liqueur and one part cream liqueur from two separate bottles simultaneously, yet due to the density of the liqueurs still layers the two in the glass.
And it's absolutely to die for if you are like me and drink a lot of sweet liqueur drinks.
I came across it in our local liquor store many years ago. At that time, while the two sides were separate yet attached, I had to separately open each side by twisting off the tops. Not only was it annoying in general, but it became a hassle after the first use since the dribbled liqueur would harden and thereby create a superglue-type seal for the lids. Shortly after I noticed they finally created a new design that allowed a single push button feature which opened both sides and allowed a single pour of all the necessary three parts. I liked the convenience of this a lot.
Then it stopped being sold in the US.
I was a sad kitty and still am to this day.
But, it can be ordered, as it is still made, drunk, and revered throughout the world. You know...everywhere but here.
So buy me some. Lots. Christmas is coming and my birthday is only something like 8 months away.
Also, if you have an interest in it, here is a great article (and some really nice pictures) about the award-winning pour spout design.
And it's absolutely to die for if you are like me and drink a lot of sweet liqueur drinks.
I came across it in our local liquor store many years ago. At that time, while the two sides were separate yet attached, I had to separately open each side by twisting off the tops. Not only was it annoying in general, but it became a hassle after the first use since the dribbled liqueur would harden and thereby create a superglue-type seal for the lids. Shortly after I noticed they finally created a new design that allowed a single push button feature which opened both sides and allowed a single pour of all the necessary three parts. I liked the convenience of this a lot.
Then it stopped being sold in the US.
I was a sad kitty and still am to this day.
But, it can be ordered, as it is still made, drunk, and revered throughout the world. You know...everywhere but here.
So buy me some. Lots. Christmas is coming and my birthday is only something like 8 months away.
Also, if you have an interest in it, here is a great article (and some really nice pictures) about the award-winning pour spout design.